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Hi , new to the kryptview game so can someone help me please !

 :: Kryptview

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Hi , new to the kryptview game so can someone help me please !

Post by william.mclay on Tue Nov 27 2012, 11:19


Hi , i just bought a kryptview 780 box a fortnight ago .... i had all the channels then they stopped working about
4 days ago .... ive factory restored / searched again using the TP code for edinburgh ( my area ) and all i
am getting is ch 1 - 5 .... ive tried the same over and over with no joy !

When i try to do a SW update it just comes up ( allready updated ) OR it says searching and will do
that for hours and nothing changes so have to exit out.

Can Anyone tell me if im doing something wrong please ?


cheers

william.mclay

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Registration date : 2012-11-27

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Re: Hi , new to the kryptview game so can someone help me please !

Post by jonpc on Tue Nov 27 2012, 11:42

Net ID for Edinburgh
40981 [Edinburgh 1]
40982 [Dundee (Edinburgh 2)]
If you have VM sub box using VM remote,Settings/Tech Stuff/No1 that shows the correct NetID for the box
Menu/System Info with show what firmware is on KV box 11/11/12 is the latest.


Last edited by jonpc on Tue Nov 27 2012, 12:04; edited 1 time in total

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Re: Hi , new to the kryptview game so can someone help me please !

Post by william.mclay on Tue Nov 27 2012, 11:53

jonpc wrote:Net ID for Edinburgh
40981 [Edinburgh 1]
40982 [Dundee (Edinburgh 2)]
If you have VM sub box using VM remote,Settings/Tech Stuff/No1 that shows the correct NetID for the box
Menu/System Info with show what firmware is on KV box 11/11/12 is the latest..



Thanks for reply ....



I have tried the below .... with no joy.

40981 [Edinburgh 1]
40982 [Dundee (Edinburgh 2)]



I dont have a VM sub box as i have just moved into a flat and the VM cables comming in are live so i have my internet all working its just the Kryptview only works on 1 - 5 after searching !



I am thinking mayby the server supporting the boxes may be down ?????



also the filmware is 26/04/12 im sure it is.



i have tried rebooting the modem lots of times and it dosent help atall.

william.mclay

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Re: Hi , new to the kryptview game so can someone help me please !

Post by jonpc on Tue Nov 27 2012, 11:59

Boxes are working,try a direct connection from the wall socket with splitter,it could be your splitter.

Some other NetIDs for your area,
40999 [Perth]
41003 [Edinburgh 1 TRIALS]
41009 [Falkirk]

Are the channels there but showing scrambled

jonpc
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Re: Hi , new to the kryptview game so can someone help me please !

Post by william.mclay on Tue Nov 27 2012, 12:06

jonpc wrote:Boxes are working,try a direct connection from the wall socket with splitter,it could be your splitter.

Some other NetIDs for your area,
40999 [Perth]
41003 [Edinburgh 1 TRIALS]
41009 [Falkirk]



Ok thanks alot i will try this tonight !





cheers ! Very Happy

william.mclay

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Re: Hi , new to the kryptview game so can someone help me please !

Post by jonpc on Tue Nov 27 2012, 12:33

Don't think the box is in need of medical attention,should be OK. Very Happy

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Re: Hi , new to the kryptview game so can someone help me please !

Post by morehelpme on Tue Nov 27 2012, 21:42

the box has cable coaxial and internet lan cable connected,have you powered off modem and box for a min then on

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Re: Hi , new to the kryptview game so can someone help me please !

Post by william.mclay on Wed Nov 28 2012, 06:30

Hi ,



i managed to get the box all the channels again i just scanned perth frequency and got them all back.



The 2 edinburgh ones dont work for some reason



cheers for help guys !

william.mclay

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Re: Hi , new to the kryptview game so can someone help me please !

Post by jonpc on Wed Nov 28 2012, 09:01

Thanks for the feedback,no doubt you have helped others having the same problem.

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