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no kryptview yet

 :: Kryptview

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no kryptview yet

Post by jocmag on Sat Apr 23 2011, 17:31

hi guys can anyone help me here? i still can't get any channels is there something i'm not doing rite thanks in advance
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Re: no kryptview yet

Post by morehelpme on Sat Apr 23 2011, 21:10

do you have the jan firmware or later on box,if so have you the lan cable connected and power off box modem and router for 30 secs then on

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firmware

Post by jocmag on Sun Apr 24 2011, 10:33

sorry don't no about firmware but tried switching off and back on still nothing i do need my sports channels guys ? lol

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Re: no kryptview yet

Post by jonpc on Sun Apr 24 2011, 11:16

Check which firmware is on the box,
Menu - System Info - What does it state.?

Did the box show sports channels before.?

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Re: no kryptview yet

Post by jocmag on Mon Apr 25 2011, 08:55

hi mate it states date 17/05/2010
software version kryptview pv3.2.00
H/W version v2.0.0 yes had all the sports channels

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Re: no kryptview yet

Post by jonpc on Mon Apr 25 2011, 09:02

Firmware way out of date,Menu - Installation - 0000 -S/W Update

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Re: no kryptview yet

Post by jocmag on Mon Apr 25 2011, 09:16

tried all you said mate still getting no or bad signal

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Re: no kryptview yet

Post by jonpc on Mon Apr 25 2011, 10:56

Did the box update.? Menu - System Info
If it did update factory reset and rescan from a direct feed (no splitter)
If it did not ,update manually install update from downloads.(03/01/2011 version)

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Re: no kryptview yet

Post by morehelpme on Mon Apr 25 2011, 20:47

just to add in 1 weeks time old firmware will not work so get your box updated or face a blank screen.

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Re: no kryptview yet

Post by jocmag on Tue Apr 26 2011, 08:04

hi guys did wot you said still nothing now its stuck on easy installation and won't exit

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Re: no kryptview yet

Post by morehelpme on Wed Apr 27 2011, 00:28

are you paying a min package sub? if not you may have been cut off
you cannot exit menu until you scan in channels.

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Re: no kryptview yet

Post by jocmag on Wed Apr 27 2011, 06:07

yes got xl package scaning just says already exists. if i delete all channels how do i restore them sorry for being a pest but i do not no anything about this setup thank you

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Re: no kryptview yet

Post by charlie on Wed Apr 27 2011, 07:16


have you selected correct network eg telewest,then start search you should get a list of network id , chose your area, then start scan,this should work

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Re: no kryptview yet

Post by jocmag on Wed Apr 27 2011, 07:56

hi charlie did as you said network id comes up with already exists and goes back to easy installation

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Re: no kryptview yet

Post by charlie on Wed Apr 27 2011, 08:05

sounds like a signal issue,take out box and reboot router and box, then, factory default and rescan

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Re: no kryptview yet

Post by jonpc on Wed Apr 27 2011, 09:46

Has the box been updated.? Menu - System Info
If not these links have all you need to install the 03/01/11 firmware and scan for channels
http://dooby2oons.googoolz.com/t2267-for-dezal#12177

After firmware has been installed your Net ID can be obtained from a VM sub box (Settings - Tech Stuff top one
If no sub box ,Telewest with one of these IDs
NetId - 40982 (a016) - Dundee (Edinburgh 2)
NetId - 40981 (a015) - Edinburgh 1
NetId - 41003 (a02b) - Edinburgh 1 TRIALS
NetId - 41009 (a031) - Falkirk

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Re: no kryptview yet

Post by ZULUCOL58 on Wed Apr 27 2011, 10:46

hi
i am just checking if i got right stuff on box is it
SOFTWARE VERSION..... kryptview A780 pv3.8.00
H/W VERSION.............v3.0.0
is this correct or does something need updating

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Re: no kryptview yet

Post by jonpc on Wed Apr 27 2011, 11:09

Your are OK

Date_____________24/04/11
Software Version___Kryptview A780 pv3.8.00
H/W Version______.v3.0.0

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Re: no kryptview yet

Post by ZULUCOL58 on Wed Apr 27 2011, 13:48

cheers m8

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Re: no kryptview yet

Post by doxy on Thu Apr 28 2011, 09:24

hi guys.been india for 2wks.my kv still off.was reading latest topics.my system info says.09/09/2010.kryptview a780 pv 3.6.00 v3.0.0 is this correct?if so how do i get it up and running again?thanks

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Re: no kryptview yet

Post by jonpc on Thu Apr 28 2011, 09:40

Have a try at updating with the remote,Menu - Installation.
The above normallly only works with this years 03/01/11 but give it a try
If no good
Software 03/01/11 will have to be installed manually all is in this link.
http://dooby2oons.googoolz.com/t2267-for-dezal#12177

Once the 03/01/11 software has been installed it is now possible to update box with remote to 24/04/11 software.

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Re: no kryptview yet

Post by doxy on Thu Apr 28 2011, 10:34

thanks.have done that.now its..24/04/2011.pv3.8.00 v3.0.0 what do i do now?am thick at this game..many thanks .

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Re: no kryptview yet

Post by jonpc on Thu Apr 28 2011, 10:51

Not all channels are available as yet and they appear and disappear
http://dooby2oons.googoolz.com/t2419-channels-workin-at-presant

Factory Default may be needed, rescan from a direct feed, from wall socket no splitter.
Then reconnect box to internet via ethernet cable.

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Re: no kryptview yet

Post by doxy on Thu Apr 28 2011, 11:11

ok.will try that.thanks.jonpc Smile

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Re: no kryptview yet

Post by canim1 on Fri Apr 29 2011, 06:59

I was having similar problems jocmag, i know its frustrating if like me you are new to this but just persevere, it will pay off in the end. cheers
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Re: no kryptview yet

Post by jonpc on Fri Apr 29 2011, 09:36

canim1 wrote:I was having similar problems jocmag, i know its frustrating if like me you are new to this but just persevere, it will pay off in the end. cheers

Why not state your problem and perhaps we can help.

Which box do you have.?
Do you have any channels.?
What software is on the box,? Menu - System Info.
Did all the channels ever work.
Do you have a Virgin Media sub box?, one you pay for. check for the correct Net ID (From VNM remote Settings - Tech Stuff - Net ID No1

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Re: no kryptview yet

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