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kryptview freeze every 2mins

 :: Kryptview

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kryptview freeze every 2mins

Post by pr3tty on Sat Feb 19 2011, 13:57

hi

looking for some help here. got a780 got latest firmware. since tuesday every channel except free to air freezes after every 2mins then comes back. thought it was my net but it seems fine as i'm on it all the time. rescanned all channels and still get same problem. any ideas please?

thanks

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Re: kryptview freeze every 2mins

Post by pr3tty on Sat Feb 19 2011, 15:18

paid particular attention to this to see if i can spot any patterns. it seems to be doing it actually every 30seconds. it drops to the scrambled no video screen then after10 seconds come back.

tried everything i can think off but still no luck.

any help gratefully received.

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Re: kryptview freeze every 2mins

Post by TAFFYD on Sat Feb 19 2011, 16:12

hi pr3tty did yer box start doin this after you updated the software if so go back to usin the old software as tthey rekon some of the older boxes have a problem with the latest software
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Re: kryptview freeze every 2mins

Post by morehelpme on Sat Feb 19 2011, 21:36

sounds like a bad signal problem

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Re: kryptview freeze every 2mins

Post by jonpc on Sat Feb 19 2011, 22:55

Try a direct connection from the modem to box.
Check all connections, change connections where possible, eg splitter
Make sure correct Net ID is being used, this can be found on VM sub box (Settings - Tech Stuff- Top of section

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Re: kryptview freeze every 2mins

Post by pr3tty on Sat Feb 26 2011, 13:35

Hi

Just want to report back on this. Eventually tracked It down that my net performance was poor as packets were being dropped constantly when just pinging BBC for instance. Engineer came and changed cable modem all back to normal.


Thanks all

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Re: kryptview freeze every 2mins

Post by TAFFYD on Sat Feb 26 2011, 16:53

good to hear yer back up n runnin lets all cross our fingers and hope it lasts Smile
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